Refund Policies

Transparent Refunds. Trusted Experience.

This Refund Policy (“Policy”) outlines the terms under which Blyncc (“Company,” “we,” “our,” or “us”) accepts and processes refund requests. By purchasing from Blyncc, you acknowledge and agree to the terms set forth in this Policy. This Policy forms an integral part of our Terms & Conditions and applies to all purchases made through our website and authorized sales channels.

1. General Refund Eligibility

Refunds are granted only under the conditions expressly outlined below. Blyncc does not provide refunds based on:

  • Change of mind
  • Preference, taste, or style
  • Wrong size ordered by the customer
  • Personal dissatisfaction unrelated to a defect
  • Items classified as non-refundable under this Policy

Refunds are processed solely for defective products, incorrect items received, or orders cancelled prior to dispatch.

2. Non-Refundable Items

Due to hygiene and safety regulations, the following categories are strictly non-refundable and non-returnable, except where legally mandated (e.g., defective items):

  • Panties and briefs
  • Bodysuits
  • Shapewear
  • Lingerie bottoms
  • Any product that directly contacts intimate areas

Items marked as “Final Sale,” “Clearance,” or “Non-Returnable”

We reserve the right to refuse refunds for attempted returns of non-refundable categories.

3. Refunds for Defective or Incorrect
Products

A refund may be issued if:

  • The product delivered is damaged, defective, or faulty;
  • The item received is incorrect (wrong
    product, style, or size sent by us).

3.1 Required Conditions

To qualify for a refund:

  • You must notify us within 48 hours of receiving the product;
  • You must provide clear photographic or video evidence of the defect or incorrect item;
  • The product must be unused,
    unaltered    , and in its original packaging (where applicable).

Blyncc reserves the right to inspect and evaluate proof before approving a refund.

4. Order Cancellation Refunds

4.1 Before Shipment

Orders cancelled prior to dispatch are eligible for a full refund.

4.2 After Shipment

Once an order has been processed or dispatched, it cannot be cancelled, except in circumstances involving defects or incorrect items.

5. Refund Method

Approved refunds will be issued using one of the following methods:

5.1 Store Credit (Preferred Method)

Refunds may be issued as store credit, redeemable on any future purchase. Store credit:

  • Never expires
  • Is non-transferable
  • Cannot be exchanged for cash

5.2 Original Payment Method (Where
Applicable)

If paid via a digital gateway, refunds may be processed through the same payment method.

Processing times vary based on the payment provider.

Cash
on Delivery (COD) orders are only eligible for store credit, unless otherwise approved at our discretion.

6. Return Shipping Responsibility

For approved defective/incorrect product returns:

Blyncc will cover or reimburse the return shipping cost, OR

We may arrange a pickup through our courier partner (where available).

For all other cases, customers are responsible for return shipping costs.

7. Conditions for Refund Denial

Refunds may be denied if:

  • The issue reported is not supported by evidence
  • The product shows signs of use, wear, washing, alteration, or damage not caused during shipment
  • The claim is submitted after the 48-hour reporting window
  • Items fall under the non-refundable categories
  • The customer fails to comply with verification requests
  • The return arrives without original packaging or with missing items/accessories
  • Blyncc reserves the right to make the final determination in all cases.

8. Processing Timeline

Once a claim is approved:

Refunds or store credit will be issued within 5–10 business days

Bank or payment gateway processing times may vary and are outside our control

9. Duplicate, Unauthorized, or Fraudulent
Refund Claims

Blyncc maintains the right to reject or investigate any claim that appears:

Inconsistent

  • Fraudulent
  • Repetitive
  • Unsupported
  • Abusive to the refund system

Accounts associated with fraudulent activities may be suspended or permanently banned.

10. Policy Changes

Blyncc reserves the right to amend, revise, or modify this Policy at any time without prior notice.

Updates will be posted with a revised “Last Updated” date. Continued use of our services constitutes acceptance of the updated Policy.

11. Contact Information

For refund-related inquiries, submit your request via:

Email:
info.blyncc@gmail.com

Website:
www.blyncc.com

Customer
Service Hours: Monday–Saturday

Please include your order number, images/video of the issue, and a
detailed description of the problem for expedited assistance.